Privacy Policy

Information We Collect

When you open an account or use our services, we gather the details you provide directly. These typically include your full name, date of birth, residential address, email address, telephone number and any identification documents required for verification and regulatory compliance.

We also collect information related to your financial transactions, such as deposit and withdrawal records. Technical data is gathered automatically whenever you visit our site or use our platform. This includes your IP address, browser type and version, operating system, device identifiers, login times, and pages accessed.

How We Use Your Information

All personal data is used to create and manage your account, process deposits and withdrawals, carry out identity and age verification checks, and prevent fraud or money laundering. We also use the information to personalise your gaming experience, calculate and award bonuses where eligible, and provide customer support when needed.

With your consent, we may send you promotional messages about new games, offers and tournaments. You can withdraw this consent at any time by adjusting your account preferences or contacting our support team.

Sharing and Disclosure

We do not sell your personal information to third parties. We may share data with carefully selected service providers who help us operate the casino, including payment processors, identity verification agencies, customer support platforms, and licensed auditors. These partners are contractually required to keep your information secure and use it only for the purposes we instruct.

Disclosure may also be necessary to comply with legal obligations, respond to regulatory requests from gambling authorities, or protect the rights, property and safety of Bonus Strike Casino, our players and the public.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enable essential functions such as account login, game performance and secure navigation. Analytical cookies help us understand how visitors interact with the site so we can improve its design and content.

You can control cookies through your browser settings. Please note that disabling certain cookies may limit your ability to use some features of the platform.

Data Security

We maintain appropriate technical and organisational safeguards to protect your personal data from unauthorised access, accidental loss, misuse or disclosure. These measures include encryption of sensitive information, regular security assessments and strict access controls for staff who need to handle customer records.

Your Rights

You have the right to request access to the personal data we hold about you, to ask for corrections if any details are inaccurate, and to request deletion or restriction of processing in certain circumstances. You may also object to processing based on legitimate interests or withdraw consent where we rely on it.

To exercise any of these rights, simply contact our customer support team. We will respond within the timeframes required by applicable data protection law and may ask for proof of identity before proceeding.

Data Retention

We keep your personal information only for as long as it is needed to fulfil the purposes outlined in this notice or to meet legal and regulatory requirements. Once retention is no longer necessary, the data is securely deleted or anonymised.

Changes to This Notice

We may update this privacy notice from time to time to reflect changes in our practices or legal obligations. The revised version will be posted on this page with an updated effective date. We recommend you review it periodically so you remain aware of how we protect your information.

If you have any questions or concerns about how we handle your data, please reach out to our support team who will be happy to assist.